Hello, I’m Juan J. Pena, branch manager at Banner Bank in San Diego, CA. In my role at the Downtown San Diego branch, I help support customers with practical banking needs in a professional, friendly setting.

My background includes customer-facing retail service and access to notary services offered among the branch’s customer services. I understand that notarization is often connected to important personal, financial, or business documents, and I aim to provide a clear, respectful experience when assisting customers through the process.

I take pride in being approachable, detail-minded, and service-oriented. Whether you are visiting Banner Bank for everyday banking support or seeking notary-related assistance available through the branch, my focus is on helping you feel informed, prepared, and well served.